KPhA Launches PBM Complaint Form
KPhA is collecting data regarding PBM practices in Kansas.
Complaints need to originate from Kansas pharmacists or pharmacies, and not from those entities on behalf of individual patients/consumers. Complaints should include as much detail as possible but NOT include any details that would constitute a HIPPA violation, including Rx-specific information.
Once submitted, data will be sent directly to the Kansas Insurance Department.
Access the complaint form at /resources/pbm-complaints.